Frequently asked questions

General Product

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1. Is NomoQ suitable for newborns?

Yes, NomoQ products are formulated to be gentle and suitable for newborns and sensitive baby skin.

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2. Can babies with sensitive skin use NomoQ?

Yes, both the Comfort Cream and Soapnut Cleanser are designed for delicate and sensitive skin.

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3. Is NomoQ safe for G6PD babies?

NomoQ products are formulated with gentle, baby-safe ingredients and are suitable for G6PD babies.

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4. Does the Comfort Cream feel greasy on the skin?

No, it has a lightweight texture that absorbs quickly without leaving a greasy feeling.

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5. Can I use the Comfort Cream every day?

Yes, it is suitable for daily use as part of your baby’s regular care routine.

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6. Is the Soapnut Cleanser suitable for baby’s scalp and hair?

Yes, it can be used gently on both the scalp and body for daily cleansing.

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7. Will the Cleanser sting the eyes?

The formula is gentle and designed to minimize irritation during bath time.

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8. Are NomoQ products fragrance-free?

They are formulated with baby-friendly ingredients and without harsh artificial fragrances.

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9. Are the products tested for safety?

Yes, NomoQ products undergo safety testing and quality checks to ensure they meet required standards.

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10. How long does delivery take after ordering?

Orders are processed within 1–2 working days, and delivery usually takes 2–5 working days within Malaysia.

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11. Is NomoQ safe for G6PD babies?

Yes, NomoQ products are suitable for babies with G6PD. All ingredients are carefully selected and tested to ensure they are appropriate for sensitive and delicate skin.